The Leads feature in OKChat AI allows you to collect valuable user information such as name, email, and phone number from individuals who interact with your chatbot. This information is crucial for follow-ups, marketing campaigns, and customer relationship management.
Once the “Request User Info” option is enabled, your chatbot will prompt users to provide their information during interactions. The collected data includes:
Name: The user’s full name.
Email: The user’s email address.
Phone: The user’s phone number.
Platform: The platform through which the user interacted with the chatbot (e.g., Facebook Messenger, WhatsApp).
No Leads Collected: If no leads are appearing, ensure that the “Request User Info” option is enabled and that users are being prompted correctly.
Incomplete Information: If users are not providing complete information, consider revising the chatbot’s prompts to make it clearer what information is required.
The Leads feature in OKChat AI is a powerful tool for gathering user information that can help you enhance your marketing efforts and improve customer engagement. By enabling the “Request User Info” option and managing the collected data effectively, you can build a robust database of potential leads to support your business goals.For further assistance, refer to the OKChat AI support resources or contact our support team.