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Introduction

Integrating your OKCHAT.AI chatbot with Instagram enhances customer engagement on this visual platform.

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Prerequisites

  • Instagram Business Account
  • Linked to Facebook Business Manager

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Steps

  1. Navigate to the “Integration” section in OKCHAT.AI.
  2. Choose “Instagram” and click “Connect.”
  3. Link your Instagram Account through Facebook Business Manager.
  4. Set up response settings and save.

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Troubleshooting

  • Ensure Instagram is set to business mode.
  • Check for any API restrictions.

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Best Practices

  • Use carousel features for better interaction.
  • Analyze engagement metrics regularly.

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Conclusion

Enhance your Instagram customer support with OKCHAT.AI integration.