Introduction
Integrating your OKCHAT.AI chatbot with WhatsApp allows for broad customer reach.Prerequisites
- WhatsApp Business Account
- Phone number linked to WhatsApp Business API
Steps
- Go to the “Integration” section in OKCHAT.AI.
- Select “WhatsApp” and click “Connect.”
- Link your WhatsApp Business number.
- Configure message handling settings and save.
Troubleshooting
- Verify phone number is correctly linked.
- Check API status and permissions.
Best Practices
- Personalize responses for better engagement.
- Use templates for common queries.