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Introduction

Integrating your OKCHAT.AI chatbot with WhatsApp allows for broad customer reach.

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Prerequisites

  • WhatsApp Business Account
  • Phone number linked to WhatsApp Business API

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Steps

  1. Go to the “Integration” section in OKCHAT.AI.
  2. Select “WhatsApp” and click “Connect.”
  3. Link your WhatsApp Business number.
  4. Configure message handling settings and save.

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Troubleshooting

  • Verify phone number is correctly linked.
  • Check API status and permissions.

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Best Practices

  • Personalize responses for better engagement.
  • Use templates for common queries.

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Conclusion

Expand your customer support with WhatsApp integration.