​
Introduction

Integrating your OKCHAT.AI chatbot with Facebook Messenger allows you to engage with customers directly on the platform.

​
Prerequisites

  • Facebook Business Manager account
  • Facebook Page for your brand

​
Steps

  1. Log in to OKCHAT.AI and navigate to the “Integration” section.
  2. Select “Facebook Messenger” and click “Connect.”
  3. Authorize OKCHAT.AI to access your Facebook Page.
  4. Select the Facebook Page you want to connect.
  5. Configure settings as needed and save.

​
Troubleshooting

  • If authorization fails, check permissions in Facebook Business Manager.
  • Ensure the Facebook Page is linked to the correct Business Manager account.

​
Best Practices

  • Use platform-specific features like quick replies.
  • Monitor message delivery and response times.

​
Conclusion

By integrating with Facebook Messenger, you can enhance customer interaction and support.